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Refunds and Returns

At Joa Bath and Body we are committed to customer satisfaction. If for any reason you are not satisfied with your purchase, please contact us (within 30 days)so that we can make it right. We will make arrangements for an exchange or refund.
Refunds will be credited in the same form as the original payment type. 
We apologize but the original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in an insured, traceable method to the address below.
Joa Bath and Body
52 Rockfield Rd.
Mallorytown, ON K0E 1R0
Canada